How to order?
See something you like and would like it to get it? Just click on the item and add to cart! It will appear in your shopping basket on the upper right-hand side of the page. Just click that icon and check out!
How to cancel your order?
Please contact us at firstname.lastname@example.org. However once the order is on delivery, we are unable to cancel the order. You may return to us for refund or exchange. Please check our exchange & return policy.
How long do we take to refund your order?
We will refund your order within 7 working days including the evaluation of the return item(s).
For bank transfer payment, please provide us your bank account information for us to proceed the refund.
For credit and debit cards, the refund will be reflected in your credit card statements. Please note that the period of refund and reflect your credit card statements will depend on the bank.
We provide 30 days of return to all customers who have purchased from www. yuyucollection.com.sg.
Please refer to the chart below on the exchange conditions:
Following are non-refundable merchandise:
- Items received more than 30 days.
- A used or unsealed product, except certain stated conditions
- Product not sold by yuyucollection.com.sg
- Product damaged by the user
- Product with missing part
- Free gift or samples
If a refund is needed, we can refund to your account balance through the mode of payment method
Please contact us by dropping a message under “Contact us” tab or drop us an email at email@example.com