Announcement: YuYu Collection Will Operate As Usual During COVID-19 Circuit Breaker

Dear YuYu Customers,

Following the government announcement of stricter additional measures to fight the COVID-19 virus, non-essential businesses will be closed from 7th of April until 4th of May.
YuYu Collection is classified as an essential service as an online retail store and we want to reassure you that we are not affected and will continue operating as usual during this period. We are here for you and will continue to serve you.

Here are some of the safety measures we practice includes:

  • Closure of all walk-in purchases and self collections at our office with immediate effect.
  • All delivery partners collecting all “ready for collection” parcels to be delivered to you from our door-step where there is safe distancing.
  • Employees who had travelled had implemented self-imposed quarantine to protect their family, friends and colleagues.
  • Temperature screening on our staffs twice a day at our premises.
  • Step up the frequency of cleaning and disinfecting our office.

We have since removed our scheduled delivery method until further notice. Due to the uncertainty, there could be a delay in delivery (1-3 days) from our courier partners. Due to the new measures by the Singapore Government, there is an influx of inquiries for change of addresses to our delivery partners. Please kindly expect some delays in response time.

As always, we will do our best to process all orders to reach you in a timely manner. However, some delays may be expected during this period due to circumstances which is beyond our control and we seek your kind understanding and patience.

Reach out to our customer service team for help with any queries you may have.

We sincerely appreciate your continuous support.

Take care, stay home and stay safe!

 

With Love,
YuYu Collection

Announcement: YuYu Collection Will Operate As Usual During COVID-19 Circuit Breaker

Dear YuYu Customers,

Following the government announcement of stricter additional measures to fight the COVID-19 virus, non-essential businesses will be closed from 7th of April until 4th of May.

YuYu Collection is classified as an essential service as an online retail store and we want to reassure you that we are not affected and will continue operating as usual during this period. We are here for you and will continue to serve you.

Here are some of the safety measures we practice includes:

  • Closure of all walk-in purchases and self collections at our office with immediate effect.
  • All delivery partners collecting all “ready for collection” parcels to be delivered to you from our door-step where there is safe distancing.
  • Employees who had travelled had implemented self-imposed quarantine to protect their family, friends and colleagues.
  • Temperature screening on our staffs twice a day at our premises.
  • Step up the frequency of cleaning and disinfecting our office.

We have since removed our scheduled delivery method until further notice. Due to the uncertainty, there could be a delay in delivery (1-3 days) from our courier partners. Due to the new measures by the Singapore Government, there is an influx of inquiries for change of addresses to our delivery partners. Please kindly expect some delays in response time.

As always, we will do our best to process all orders to reach you in a timely manner. However, some delays may be expected during this period due to circumstances which is beyond our control and we seek your kind understanding and patience.

Reach out to our customer service team for help with any queries you may have.

We sincerely appreciate your continuous support.

Take care, stay home and stay safe!

 

With Love,
YuYu Collection